Personalization is a key success factor in both B2C and B2B e-commerce. A growing number of companies are realizing the potential of personalization and its impact on boosting conversions and customer loyalty. This is particularly important for B2B, as business clients expect more personalized attention and tailored offerings. According to a McKinsey...

E-Commerce

The purchasing behaviors of B2B customers have been gravitating towards the digital model for years, with increasingly blurred lines between customers private buying behaviour and what they expect from the business sector. After all, we’re all consumers. Glued to our laptops and phones, we can get almost anything done with just a few clicks. Online...