Blog Posts / multiexperience
Experiential Retail Stores / Brick and Mortar for the Digital Era
Despite numerous attempts to destroy the sector for good, physical retail stores still form a key part of regular business activity. Of course, while most brick and mortar retailers are at least expanding online, there’s now a more competitive retail sector and even the biggest chains need to up their game. In our eternal quest to uncover every...
Total Experience / An Emerging Trend or Temporary Buzzword?
If we said that “experience is a key driver for success” in business, you’re immediately thinking about the consumer, right? After all, customer experiences are a key advantage and lead to some of the most popular satisfaction metrics. We measure the customer engagement rate, their returning loyatly and other related factors –...
Omnichannel vs Multiexperience / Getting Digital Customer Experience Right
The technology sector is full of buzzwords. You’ve got your clouds, your hyperautomation, your internet of behaviours… but one term that doesn’t arguably get heard enough is multiexperience. That’s mostly because it’s very similar to omnichannel – but it’s not the same. And that difference is often vital if you’re looking to...
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