Solution: Web Development
Industry: Transport

A Custom CMS and Full IT System Integration for Easier Administration and Maintenance

Full integration
<integration.provided>
Lower costs
<costs.decreased>
Faster update
<speed.increased>

The Challenge

OnniBus.com is the leading inter-city express bus service operator in Finland. The site was launched in July 2014, quickly garnering popularity with consumers thanks to its affordable ticket prices and the high quality of the services rendered – the carrier’s coach fleet are among the most modern in Europe.

The project’s main goal was to implement a CMS to match the rapidly-changing business needs of Onnibus.com and PolskiBus.com.

  • Enabling visual control when introducing content.
  • Creating an intuitive administrative panel.
  • Decreasing database loads.
  • Laying the foundations for further system expansion.
Bernard Gołko
E-commerce/Digital Director Europe & Board Member
OnniBus

"Univio once again showed its professionalism by delivering the project on time (with a short deadline in mind) and approached it with the creativity and responsiveness of an F1 race car!"

The Solution

  • After analysing the needs of Onnibus.com, we recommended the implementation of an open-source CMS, customised to specific needs. Its open code and free licence were helpful in adapting the solution to the individual needs of the client and the nature of the business.
  • Even the basic functions of the CMS enable the client to conveniently manage content and preview changes, as well as making it possible to fully control the layout of the site and publish subpages and posts that take into account multiple language versions.
  • System users can also easily manage the media library and define the sequence in which banners and menu elements are displayed.
  • Custom modules written by our team and added to the solution enable the client to display news, announcements and more unique pages, such as FAQs and Terms & Conditions, as well as timetables.
  • The entire service is thus the result of combining the base solution responsible for transactions and ticket sales, a content management system and a Live Data Panel, which makes it possible to view current sales and also serves as support for the Customer Service Department.
  • All below elements communicate using an API that we wrote during the implementation.

The Result

Full integration
Complete integration with the company’s existing IT architecture systems.
<integration.provided>
Lower costs
Decreased maintenance costs by making it possible to introduce changes without tampering with the core system.
<costs.decreased>
Faster update
Increased update speed.
<speed.increased>
Ease of service expansion
Laid the foundations for the system’s further development, depending on the needs of the company.
<scalability.enabled>

The Technologies
/ Behind Solutions

azure logotype
x Univio

As a leader in the Finnish market, OnniBus has a strong focus on modern customer service. We've started to cooperate with OnniBus in 2017 and, after building mutual trust, became long-term partners. Over the years, we’ve worked together on various projects as OnniBus’ omnichannel technology provider.

During this collaboration, we developed core systems that improved many business areas of the company - the overall IT system architecture, a mobile application, and a Content Management System.

Mobile Application Based on React Native
OnniBus

Fast, efficient mobile application in JavaScript for two platforms - iOS and Android.

<implementation.optimized>  <process.optimized>  <code.unified> 

Number of Operated Routes Increased by 183% in 3 Years
OnniBus

The project aimed to improve an existing solution delivered by a previous IT contractor and develop it further.

<business.stabilized>  <databases.integrated>  <risks.avoided> 

New Ticket Channel with 2,500+ Points of Sale
OnniBus

Dedicated system for chain of convenience stores equipped with POS - ticket machines enabling customers to purchase bus tickets.

<access.multiplied>  <strategy.planned>  <usability.optimized> 

We Can Help You
As Well

This is just one example of the expertise we can bring to your company. Every project is different - so is every answer. Get in touch and let's work on something new, together!